Privacy Policy

Privacy Policy

1. Who this applies to

This policy explains how Hont Co handles your personal information. It applies to:

  • Visitors to our website, and

  • Customers who buy or enquire about our products or services online or in person.

2. What counts as personal information

“Personal information” means details that identify you as an individual, including:

  • Name, date of birth, or ID details

  • Contact details such as phone number or email

  • Delivery or billing addresses

  • Payment or banking details

It does not include:

  • Anonymous or de-identified data

  • General statistics that can’t be linked back to you

  • Information you’ve made public (e.g. in forums or social platforms)

3. Acceptance of this policy

By using our website or placing an order with us, you agree to the terms set out here. If you do not accept this policy, please stop using our site and services.

4. Legal capacity

You must be 18 or older, and legally able to enter into binding contracts, to use our site or place an order.

5. Deemed acceptance

When you continue to browse, register, or purchase from us, we assume you’ve read and agreed to this policy.

6. Your responsibilities

You may only provide your own personal details, or the details of someone else if you have their explicit permission.

7. Updates to this policy

We may change this policy from time to time. Updates will be published on our site. If you continue using our services after changes are posted, this will be treated as acceptance of the new terms.

8. How we collect information

We collect information in two ways:

  • Directly, when you register, check out, or provide details voluntarily.

  • Automatically, through technical data such as your IP address, browser type, browsing behaviour, and cookie settings.

Certain third-party services (for example, analytics or currency tools) may also collect technical data to improve your experience.

9. Cookies

We may place cookies (small files) on your device. These don’t store personal details but help us:

  • Recognise your preferences and settings

  • Improve site performance

  • Provide personalised content and ads

  • Enable third-party tools and analytics

You can disable cookies in your browser, though some features may not work as intended.

10. Why we collect your information

We collect and use personal information to:

  • Process and deliver orders

  • Provide customer support

  • Share updates, offers, or marketing (optional, and you can opt out)

  • Improve our business operations, reporting, and planning

  • Meet legal and compliance requirements

We may also use browsing data to track site performance and user engagement.

11. Consent

By giving us your details when registering, purchasing, or interacting with our site, you consent to our collection and use of your personal information in line with this policy.

12. How we use your information

Your information may be used for:

  • Account management and order fulfilment

  • Service and security notifications

  • Marketing communications (you can unsubscribe anytime)

13. Sharing with law enforcement

We may disclose personal information if legally required to do so (e.g. court orders, subpoenas, or regulatory requests).

14. No selling of data

We will never sell your personal information. We only share data where necessary to provide our services or as outlined in this policy.

15. Marketing use

We may share anonymised or aggregated insights (such as site traffic or demographics) with partners or advertisers. This data cannot be used to identify you.

16. Employees

Access to personal data is restricted to Hont Co staff who need it for their work (such as customer service, IT, or finance).

17. Change of ownership

If Hont Co merges with or is acquired by another business, customer information may be transferred as part of the handover. Should this happen, we’ll notify you via our website.

18. Security

We use secure hosting, firewalls, and restricted access to protect your personal information. Only authorised personnel can access it, and we regularly review security measures.

19. Retention of information

We keep personal information only for as long as necessary to fulfil its purpose, or as required by law. Once no longer needed, it is securely deleted or de-identified.